What is Supplier Invoice Search?
As a GE Aerospace supplier, you can utilize our simple invoice inquiry tool to find out information related to invoices, purchase orders, and payments
Ensure Timely Payment
Guides
Forms
Frequently Asked Questions
Below are the minimum requirements for searching of an invoice At least one of the below fields need to be filled:
1. Purchase Order Number
2. Invoice Number
*Please ask about special character usage (Invoice Number) from your GE Buyer or Business contact
The following invoice status can be viewed on SC Global Invoice Lookup Tool:
OPEN: (for further assistance, please open a ticket thru Supplier Support Portal)
IN PROGRESS: (Scanning, Goods in Transit, Processing, etc.)
HOLD: (Additional Support needed – internal)
PAID
REJECTED: (Invoice not accepted, (see FAQ point 4) invoice returned to Supplier)
The status of Credit Notes cannot be viewed via SC Global Invoice Lookup Tool. If you require further assistance, please use the Feedback button to contact us.
The Following hold reasons can be viewed on SC Global Invoice Lookup Tool:
Missing Answer on Live Site
Below are the minimum requirements for processing of an invoice:
Supplier Details (Company name, Address, Contact details)
Document Type (Invoice, Credit/Debit Note, Proforma, etc.)
Invoice Number
Purchase Order (PO) Number
Total Amount
Tax Amount
Tax Percentage (if it is not required in your country, it is a great addition for GE controls)
Currency
Bill-to-Name
Supplier Tax ID (if it is not required in your country, it is a great addition for GE Aerospace controls)
General Electric Tax ID (if it is not required in your country, it is a great addition for GE controls)
Supplier Bank Details (Bank account number/IBAN – If it is not required/available in your country it is a great addition for GE Aerospace controls)
No. Each invoice should include only one Purchase Order Number or Invoice Number.
Reasons the status of your invoice cannot be viewed on the SC Global Invoice Lookup Tool:
1. Your invoice has not reached our system yet. Allow 5 business days from sending your invoice for this to occur.
2. Make sure there is no missing and/or invalid requested data (Please re-check and/or fill more credentials)
3. Be informed that data source refresh frequency is 3 days after invoice received! Please try again later
If the problem persists, please contact your GE Aerospace Customer Service or your local GE Buyer for further information or raise a ticket thru: Supplier Support Portal
If you require further assistance, please use the Feedback button to contact us or raise a thicket thruough: Supplier Support Portal
Please allow 3-5 business days after submitting an invoice before making an inquiry. For invoices submitted via one of the e-Invoicing methods, please 4-6 days from submittal date. If you require further assistance, please use the Feedback button to contact us or raise a ticket thru: Supplier Support Portal
Invoice Received
– Vendor sends invoice directly to GE Aerospace
– It may take up to 5 business days for the invoice to be processed through the electronic procurement system and made available on SC Global Invoice Lookup Tool
– If your invoice is not visible on SC Global Invoice Lookup Tool after 5 business days, use the Feedback button to contact us.
Awaiting Processing
– Invoice details are being checked by GE Aerospace for compliance and to ensure sufficient information has been provided and for payment approval.
Awaiting Approval
– Invoice has been sent to the relevant local GE Aerospace Buyers/Owners for certification to confirm goods/services have been provided and for payment approval.
Approved
– Invoice is approved and is scheduled for payment
– If your invoice is within this stage, you should expect payment of the invoice within an estimated 5 (+/- 2 days depended on the bank & payment method) business days
Payment
– Invoice has been paid via electronic funds transfer or check and a remittance advice has been issued to the vendor containing details of the payment
– Please note it may be a couple of days after the payment of your invoice before the status changes to “Paid“
Please refer to your purchase order with instructions on how invoices should be submitted. While electronic invoice submission is preferred (through iSP in the US and Tungsten elsewhere) the method required for your PO may be different.